Shipping policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). Orders placed after 12pm may be processed the following business day.
United Kingdom We ship all UK orders via Evri Tracked Delivery.
- Evri Tracked Delivery – £3.99
- Free Evri Tracked Delivery on qualifying orders
European Union We ship to all EU countries via Evri Tracked Delivery.
- Evri Tracked Delivery – £3.99
- Free Evri Tracked Delivery on qualifying orders
Delivery times to the EU are typically 5–10 business days. Please note that orders may be subject to local customs duties and import taxes upon arrival, which are the responsibility of the customer.
International We ship to selected international destinations via Standard International Shipping.
- Standard International – £23.99
Delivery times vary by destination (typically 7–14 business days). Customs duties and import taxes may apply and are the responsibility of the customer.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your Evri tracking number. You can track your order at evri.com.
Delays We are not responsible for delays caused by Evri, customs, or circumstances beyond our control.
Lost or Damaged Parcels If your order arrives damaged or has not arrived within the expected timeframe, please contact us within 14 days of the expected delivery date.
For shipping enquiries, please get in touch via our contact page.